Customer Service / Administrative Assistant

Company Name:
Frontline Source Group
Customer Service / Administrative Assistant
Our client in McKinney, TX is seeking an Customer Service / Administrative Assistant to join their team on a Direct Hire basis.
Company Profile:
This company is a national Healthcare product manufacturing company based in McKinney, TX
In business since 1991
Small family-oriented environment and growing rapidly
Features and Benefits:
401K retirement program that employees are eligible for after 90 days of employment
PTO is accrued and available after one year of employment
Opportunity for growth and making the position truly your own
Customer Service / Administrative Assistant role with the company:
The Customer Service / Administrative Assistant will spend 60% of their time focusing on Customer Service, and 40% on Administrative duties
Call volume for the Customer Service / Administrative Assistant will be light - up to 20 phone calls per day. The focus is quality rather than quantity
Coordinate communication between departments
Ensure customer requests are being handled efficiently and effectively
The Customer Service / Administrative Assistant will become familiar with healthcare product terminology and will receive thorough training to become equipped to handle inquiries
Assist and report to the Controller/Office Manager and help with day to day administrative tasks
The Customer Service / Administrative Assistant will schedule meetings, enter data into Excel, track customer information
Background Profile:
High School diploma required
1-2 years' professional experience is required - either in Office Administration or Customer Service
Bilingual in English and Spanish is highly preferred
Must have Excel proficiency - ability to create and maintain spreadsheets with extreme accuracy
Must have a friendly and upbeat personality with VERY clear communication skills
Any experience in Healthcare is highly preferable
Please visit us at https://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements in Accounting, Finance, Technology/ IT, Human Resources, Administrative, Customer Service, Engineering, and Oil & Gas.
We work with clients and candidates in all areas of the United States and have offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Houston - Downtown, Houston - Galleria, Houston - West, Irving, Katy, Lewisville, Richardson, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), Arizona (Phoenix and Scottsdale), Oklahoma (Oklahoma City), and Colorado (Denver and Denver DTC).

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